Terms of Service

Last updated: June 15, 2026

This website is operated by Stella Melbourne. Throughout the site, the terms “we”, “us”, “our”, and “Stella Melbourne” refer to Stella Melbourne.

Stella Melbourne offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete, or not current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time.

SECTION 4 – PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

We reserve the right to limit quantities of any products or services that we offer.

All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

SECTION 5 – PRICING AND PAYMENT

All prices on this website are displayed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

We accept payment methods made available at checkout.

SECTION 6 – SHIPPING AND DELIVERY

Orders are processed within [1–3] business days.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Stella Melbourne is not responsible for delays caused by customs, shipping carriers, weather conditions, or other circumstances beyond our control.

Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Please refer to our Shipping Policy for further details.

SECTION 7 – RETURNS AND REFUNDS

Our Return & Refund Policy forms part of these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

SECTION 8 – RIGHT TO CANCEL ORDERS

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• suspected fraud;
• inaccurate pricing or product information;
• suspected unauthorized transactions;
• product unavailability.

If we cancel an order after payment has been processed, a full refund will be issued.

SECTION 9 – THIRD-PARTY SERVICES

Certain content, products, and services available through our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites or services.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

• for any unlawful purpose;
• to violate any laws or regulations;
• to infringe upon intellectual property rights;
• to transmit viruses or malicious code;
• to collect or track personal information of others;
• to interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

To the maximum extent permitted by law, Stella Melbourne does not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes, restricts, or modifies any consumer rights that cannot be excluded under the Australian Consumer Law.

Where permitted by law, our liability is limited to the replacement, repair, or refund of the relevant product.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Stella Melbourne and its affiliates, officers, directors, agents, contractors, suppliers, and employees from any claim arising out of your breach of these Terms of Service.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law.

SECTION 16 – TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

We may terminate this agreement at any time without notice if you fail to comply with these Terms.

SECTION 17 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Victoria, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

SECTION 18 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Stella Melbourne

Email: info@stellamelbourne.com